Terms and Conditions Key Highlights
- Contract Renewal: If you have a fixed term agreement with us and it is approaching the expiration date or if we propose to change our terms of service, we will send you two advance written notifications either in our bills or in a separate mailing between 45 and 90 days before either the expiration date or the effective date of the changes. We will explain your options in these two advance notices. If you do not respond to the renewal notices, this agreement will convert to a month-to-month agreement that may be cancelled at any time and for any reason with no penalty, unless Customer cancels the renewal of this Agreement by notifying Seller no later than thirty days prior to the end of the term.
- Cancellation: Customer may cancel this Agreement without penalty prior to midnight of the third calendar day after signing this Agreement. For questions regarding cancellation, please contact Seller at 1-800-494-6001 x3.
- Early Termination: If Customer cancels this Agreement, the effective termination date will be on the next applicable meter read date, and an early termination fee of the lesser of $150 or $20 per month for each month remaining in the contract term will be charged to Customer. This fee will be waived if Customer's termination is due to a change of residence.
Residential Electricity Supply Service Agreement -- Pennsylvania Utilities Terms and Conditions, and Disclosure
Clean Currents Energy Services, LLC ("Clean Currents," or "Seller") agrees to sell electricity supply service to Customer for the Price and Term indicated on this Residential Energy Supply Agreement ("Agreement"). Customer agrees to the Terms and Conditions set forth in this Agreement. We at Clean Currents Energy Services, LLC are licensed by the Pennsylvania Public Utility Commission ("PUC") to offer and supply electric generation services in Pennsylvania. Our PUC license number is A-2012-2304407. Seller sets the generation prices and charges that you pay. The PUC regulates distribution prices and services. The Federal Energy Regulatory Commission regulates transmission prices and services. You will receive a single bill from PPL Electric Utilities ("PPL) your Electric Distribution Company ("EDC") for both its charges and for our charges. This Agreement constitutes the entire Agreement between Customer and Seller. No statement, promise or inducement made by either party that is not contained in this Agreement shall be valid or binding.
Right of Rescission
You may cancel this agreement at any time before midnight of the third business day after receiving this disclosure by contacting the Clean Currents customer care department at 1-800-494-6001 x 3.
Electricity Supply Service
You will pay Clean Currents rate per kWh for electric generation service as indicated on the Residential Energy Supply Agreement. This price includes Transmission Charges and Estimated Total State Taxes, including the Gross Receipts Tax, but excludes applicable state and local Sales Taxes. These prices are applicable 24 hours a day. Under this Agreement, you will buy your electric service for the street address noted in this Residential Electricity Supply Agreement from Clean Currents beginning on a date set by your Electric Distribution Company (EDC) and will extend for the term specified in the Energy Supply Agreement. Customer will receive notification from the EDC that will indicate the effective start date for electricity supply service from Seller. If you select the month to month Variable Rate product, the monthly price indicated is only for the beginning month's usage, and the monthly price for each subsequent month's usage will be determined by Clean Currents in response to changing market conditions and will be posted at www.cleancurrents.com
. Clean Currents will post the monthly variable product before the 1st of each month. Customer agrees to maintain EDC service for the distribution of electricity to Customer's residence. Seller's electricity supply service will be delivered to the Customer's residence using the EDC's electricity distribution wires. The distribution of electricity cannot be terminated or interrupted by the EDC as a result of any dispute between Seller and Customer.
Wind Energy Service
National Wind RECs
If you select National Wind RECs, Seller agrees to sell Wind Energy to customers at the percentage, prices and source indicated in the Residential Energy Supply Agreement. In the event Customer elects to purchase electricity generated from Wind Energy at a time when a previously executed Electricity Supply Service agreement between Customer and Seller is in effect, such election shall be deemed to amend, and shall be incorporated into, such prior electricity agreement. Wind Energy is provided by Seller by purchasing Renewable Energy Certificates (RECs) from wind farms consistent with the wind source indicated in the Residential Energy Supply Agreement. Customer's purchase of renewable energy certificates (RECs) is supporting renewable electricity production in the United States. For every unit of renewable electricity generated, an equivalent amount of RECs is produced. The purchase of RECs helps offset conventional electricity generation in the region where the renewable electricity generator is located. The purchase also helps build a market for renewable electricity and may have other local and global environmental benefits such as reducing global climate change and regional air pollution. The renewable certificates in this product are verified and certified by Green-e Energy. Each supplier of renewable certificates is required to disclose the quantity, type and geographic source of each certificate. Please see the Product Content Label for this information. Green-e Energy also verifies that the renewable certificates are not sold more than once or claimed by more than one party. For information on Green-e Energy please visit its Web site, www.green-e.org
, or call them toll-free, 1-888-63-GREEN.
If you select Neighborhood Wind®, Seller agrees to sell Wind Energy to customers at the percentage, prices and source indicated in the Residential Energy Supply Agreement. In the event Customer elects to purchase electricity generated from Wind Energy at a time when a previously executed Electricity Supply Service agreement between Customer and Seller is in effect, such election shall be deemed to amend, and shall be incorporated into, such prior electricity agreement. The Wind Energy in this product is verified and certified by Green-e Energy. For information on Green-e Energy please visit its Web site, www.green-e.org
, or call them toll-free, 1-888-63-GREEN.
Billing and Payment
Charges under this Agreement will be included on Customer's EDC bill, and are due and payable to the EDC in accordance with its normal billing policies. Customer is responsible for Seller's charges, EDC's charges consistent with filed EDC tariffs, and for all applicable taxes. If applicable, it is Customer's responsibility to provide Seller with documentation of Customer's sales tax exempt status for deliveries hereunder. Customer authorizes Seller to access Customer's billing and payment information for periods when charges hereunder are included on Customer's EDC bills. Seller reserves the right to change billing methods.
Promotional Rates, Gift Card Offers and Additional Promotions
Promotional rates are limited time offers and cannot be combined with any other enrollment offers. Additionally, enrollment offers and promo rates may not be applied retroactively to existing Clean Currents accounts. Promotional rates are valid for new enrollments only. Limit one offer per enrollment per contract.
Contract Expiration and Renewal
If you have a fixed term agreement with us and it is approaching the expiration date or if we propose to change our terms of service, we will send you two advance written notifications either in our bills or in a separate mailing between 45 and 90 days before either the expiration date or the effective date of the changes. We will explain your options in these two advance notices. If you do not respond to the renewal notices, this agreement will convert to a month-to-month agreement that may be cancelled at any time and for any reason with no penalty, unless Customer cancels the renewal of this Agreement by notifying Seller no later than thirty days prior to the end of the term.
Cancellation by Customer & Early Cancellation Fees
The Customer may cancel this Agreement by notifying Seller in writing or by calling Seller at 1-800-494-6001 x 3. An early cancellation fee of the lesser of $150 or $20 per month for each month remaining in the contract term will be charged to Customer if the customer cancels their contract before their contract renewal period. This fee will be waived if Customer's cancellation is due to a change of residence. The customer will receive the cancellation fee within a month from the time the customer dropped Clean Currents as their electricity supplier. Should Customer cancel this Agreement, Customer will have the option of returning to the Utility's Standard Offer Service or choosing another electricity supplier.
-- If your electric service is terminated by your electric distribution company, then this agreement is cancelled on the date that your electric service is terminated. You will owe us for amount unpaid for our charges up to the date of termination and we will charge the early cancellation fee mentioned above.
-- If we cancel this agreement for any reason other than for customer non-payment, we will follow applicable rules in providing notice to you.
- If you cancel this agreement before the end of the initial term, you will owe us for amounts unpaid up to the date of cancellation and we will charge the early cancellation fee mentioned above.
-- If the customer moves from the address listed above, this agreement is cancelled and there will be no early cancellation fee. If Customer's change of residence is within the EDC's service territory, then Customer may have the option of executing a new Energy Supply Service Agreement with Seller at Customer's new residence.
Limitation of Liability
Customer agrees that in no event shall Seller be liable for any special, punitive, indirect, incidental or consequential damages as a result of non-performance under this Agreement. There are no third party beneficiaries to this Agreement and none are intended by the parties. Any payments due under the terms of this Agreement shall survive termination for any reason. Information Release Authorization Through this Agreement, Customer authorizes Seller to obtain information from the EDC that includes, but is not limited to: billing history, payment history, historical and future electricity usage, meter readings, and characteristics of electricity service.
Seller reserves the right to assign, subcontract or delegate all or any part of its rights and/or obligations under this Agreement at its sole discretion to an affiliate of Seller; or to any other competitive electricity supplier licensed to do business in Pennsylvania. If Seller assigns this Agreement, it will provide Customer written notice at least 30 (thirty) days prior to the Assignment date.
Seller can be reached by mail at: Clean Currents Energy Services, LLC, 8403 Colesville Rd., Suite 310, Silver Spring, MD 20910. Please contact Seller at the address above or call us at 1-800-494-6001 x 3 between 9:00 am to 5:00 pm weekdays, except holidays, to answer questions or resolve any disputes regarding this Agreement. You may call the Pennsylvania Public Utility Commission at 1-800-782-1110 or write to them at the Bureau of Consumer Service, P.O. Box 3265, Harrisburg, PA 17105-3265 if you are not satisfied after discussing your terms with Clean Currents. The PUC's web site is www.puc.state.pa.us
. The Office of Consumer Advocate's phone number is 717-783-5048 and their website address is www.oca.state.pa.us
Supplier Name: CCES, LLC, dba Clean Currents 8403 Colesville Rd., Suite 310, Silver Spring, MD 20910. The phone number is 1-800-494-6001 x 3, 9:00am to 5:00pm weekdays, except holidays.
EDC (Provider of Last Resort):
PPL Electric Utilities, 827 Hausman Road, Allentown, PA 18104-9392 1-800-342-5775. For information on PPL's universal service programs, PPL-Ontrack, call 610-691-5620. Public Utility Commission: Pennsylvania Public Utility Commission, P.O. Box 3265 Harrisburg, PA 17105-3265, Choice Hotline # 1-800-692-7380.
PECO Electric Utilities, 2301 Market Street P.O. Box 8699 Philadelphia, PA 19101 - 1-800-494-4000. For information on PECO's universal service programs, PECO- Community Outreach, call 215-841-4173. Public Utility Commission: Pennsylvania Public Utility Commission, P.O. Box 3265 Harrisburg, PA 17105-3265, Choice Hotline # 1-800-692-7380.
Generation Charge: Charge for production of electricity.
Transmission Charge: Charge for moving high voltage electricity from a generation facility to the distribution lines of an electric distribution company.
Seller reserves the right to cancel the availability of its electricity offers at any time.